It's not the features. It's the adoption.
Most platforms give you access to a dashboard and call it "onboarding." Then they're surprised when usage drops after two weeks and you're back to email and spreadsheets.
Here's what usually happens:
We built onboarding differently—because we know adoption is everything.
At Engage Spaces, we don't just set you up. We walk with you from configuration through confident usage.
This isn't a knowledge base and support ticket system. It's guided partnership built around your organization, your people, and your success.
Our goal isn't implementation. It's adoption that sticks.
We identify your biggest problem and show you the solution. Introductory meeting to align on roles, expectations, timeline, and pricing. Contract signed, onboarding begins.
We map your operations to the platform. We perform a deep dive into how your organization works—structure, teams, locations, programs, and pain points. We clarify the main problem and identify what else Engage Spaces can solve.
We build your system together. Map your organizational operations into Engage Spaces. Create your instance, configure hierarchy, set up terminology. Identify ideal user data configuration with you. Iterate based on your feedback.
We equip your team to lead adoption. 7-10 customized training sessions on how the platform applies to your specific configuration. Weekly check-ins for support, questions, and problem-solving. Build out the platform around your main problem.
We launch with you, not to you. Define success criteria and long-term rollout plan. Prepare internal communication to create momentum. Import users and provide on-call troubleshooting. Post-launch follow-up to discuss wins, corrections, and next steps.
A real human partner who understands your goals and helps you make smart decisions about rollout and adoption.
From day one, we configure your platform together. Less guesswork for you. Better setup for your team.
We don't just train admins. We help you identify and empower local leaders who will become platform champions in their teams. When your people lead adoption, it sticks.
You get real-time dashboards showing usage, engagement, and completion rates. You'll know what's working, where momentum is building, and where to focus support—so you can adjust before problems become patterns.
Even after onboarding, you have ongoing support. Questions get answered. Best practices get shared. We're invested in your long-term success, not just your launch.
Let's build your onboarding plan together—so you launch once, launch right, and your team actually uses what you're paying for.
Let us help you!
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